Terms of Service

Last Updated: June 2026

Welcome to Artisanelly. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Overview

This website is operated by Artisanelly. Throughout the site, the terms "we," "us," and "our" refer to Artisanelly. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

2. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our services.

3. Product Information

We make every effort to display product descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colors of the products.

As many of our products are handmade or handcrafted, slight variations in color, size, texture, or appearance may occur and are considered normal characteristics of artisan-made items.

4. Pricing and Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

We also reserve the right to limit quantities purchased per customer, household, or order.

5. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

If we make changes to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

6. Shipping

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrectly entered addresses.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our refund policy.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and designs, is the property of Artisanelly and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Artisanelly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

10. Third-Party Services

Certain services available through our website may be provided by third parties, including payment processors, shipping providers, and analytics services.

We are not responsible for the content, policies, or practices of third-party services.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international consumer protection principles and the laws applicable to the operation of our business.

12. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.

13. Contact Information

For questions regarding these Terms of Service, please contact:

Artisanelly Support
support@artisanelly.com